FTP Submission
Our FTP site is designed for our clients who are sending larger files (4MB or more) and who have a connection with an Internet Service Provider (ISP). This allows you to not only send us files but to also retrieve files from us. Keep in mind, that the speed of your transfer is dependant on the service you carry with your ISP and the amount of traffic on the internet.

If you are interested in setting up an FTP account, please contact your Customer Service Representative for a user name and password.

Fetch (Macintosh): Download from http://fetchsoftworks.com
1. Enter the host (ftp.engleonline.com), your user name and password, making sure that all letters are in lowercase.
2. Double-click on your folder, ftp___.
3. Click on Put File... and navigate your way to the file that you wish to upload.
4. Click Open.
5. Name the file.
6. Select BinHex as the format.
7. Click OK.

CuteFTP (Windows): Download from http://cuteftp.com
1. Enter the host (ftp.engleonline.com) beside URL, your user name, password and Port 21, making sure that all letters are in lowercase. (If these options are not listed at the top, go into File > Quick Connect...)
2. Click Enter.

*** The left-hand window represents your drives while the right-hand window represents our FTP server***

3. In the right-hand window, double-click on your folder, ftp___.
4. Drag & drop the files that you wish to upload from the left-hand window to the right-hand window.

If you have trouble connecting to our FTP server and you are using either Fetch or CuteFTP, try making these changes in your preferences.

Fetch (Macintosh):
    "File transfer couldn't open data connection"- Go into Customize > Preferences > Firewall...
              Check PASV Firewall.
    "Server may be too busy"- This is common with Fetch versions 4.x. It can be fixed by upgrading to Fetch version 4.02 and making the following changes in the preferences.
              Go into Customize > Preferences > Misc. > Obscure Options... Check Don't use ADAT probe and check Don't use MACB probe settings.

CuteFTP (Windows):
    "File transfer couldn’t open data connection"- Go into Edit > Settings > Connection > Firewall...
              Check PASV Mode..

***For any uploading software: If you are denied access, make sure that you are copying into your ftp___ folder. It will not allow you to upload outside of the folder.